iSmart Education, is a leading provider of quality tutoring for all grades and subjects in Burnaby and Surrey. We also provide consultation services on academic and assist students in applications to secondary schools and post-secondary institutions. Our current two campuses are located across Greater Vancouver – with offices in Burnaby and Surrey. Our tutoring services cover a wide range of subjects including Academic English, Adult English, ESL, SAT, IELTS, TOEFL, Mathematics, Physics, Chemistry, Biology, General Science, Social Studies, Business, Computer Science, French, Spanish, and so on. We have a strong faculty that includes school teachers with valid BC provincial accreditation and university professors. Most of our teachers are bi-lingual; therefore, students have the option for classes to be taught in Chinese and/or English. We offer both online and in-person classes in a small group or one on one setting, targeting students with different needs and learning habits. To improve efficiency in our daily operation, we need a Administrative Assistant to support our team. This position will be at Burnaby office. 【RESPONSIBILITIES】: -Coordinate and oversee procedures and policies to ensure the smooth and efficient running of the daily operation of the branch -Ensure office procedures are followed by junior administrative staff; coordinate, review, and evaluate the performance of junior administrative staff -Oversee and coordinate tasks of junior administrative staff, prioritize and delegate tasks, and follow up on assigned tasks to ensure completion with accuracy and timeliness -Oversee and coordinate the weekly scheduling of teachers to ensure the effective use of human capital in the branch -Review students’ progress reports prepared for parents; meet with parents periodically to discuss student's progress and address concerns -Research post-secondary institution admission requirements and policies and advice students on post-secondary applications -Ensure the office is in current compliance with relevant policies including fire inspections; business license renewal; lease agreements etc. -Co-ordinate and plan for office services, such as relocations, equipment, supplies, forms, disposal of assets, parking, maintenance, and security services -Set monthly sales targets and budgets; record monthly expenses; petty cash reconciliation -Schedule monthly meetings with other administrative staff to discuss potential or existing issues of the branch and solutions -Prepare monthly reports to upper management on customer satisfaction, junior staff evaluation; branch issues; expenses, etc. -Train junior administrative staff on job duties, office procedures, and company policies 【Qualifications】: • Familiar with BC high school and post-secondary school curriculum and system Exceptional interpersonal and communication skills Resourceful and effective problem-solving skills • Excellent attention to detail and organization skills • Proficient in the English language (Written and Spoken) • Proficient in a second language will be an asset • An education background in BC or North America will be a great asset 【Desired Skills】: Marketing Customer Service Experience Level Current Students in an Undergraduate Program, Current Students in a Masters Program, Current Students in a Phd Program, Graduated with an Undergraduate Degree, Graduated with a Graduate Degree (Masters or Phd)
If you are interested in this job position, please submit your resume as well as your time availability and the level of subjects you are comfortable to teach. Qualified applicants will be contacted for an interview. Thank you so much for your interest!
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