Order Desk Coordinator

LinHR

LinHR's client specializes in the distribution of high-quality laminate flooring and related products. With their manufacturing operations launched in Canada and their business expanding, they are currently seeking to hire an Order Desk Coordinator in Langley, V1M 3B8, BC. This is a full-time position with the company offering training opportunities. New graduates are encouraged to apply for this role. The compensation is at least 3000 per month + commission+ group benefits.

Responsibilities and Duties:

· Answering incoming phone calls and customer inquiries in a professional manner.

· Greet walk-in clients, introduce products and answer their questions.

· Perform inside-sales related duties such as check stocks availability for clients, process clients’ purchase orders and issue invoices thru. NetSuite.

· Verify clients’ account receivables balances and collect outstanding balance from clients based on payment terms.

· Maintain bookkeeping tasks such as create Sales orders, invoices, credit memo and customer refund; record customer deposits, receive customer payments and enter vendor bills.

· Co-ordinate and assist with Sales Representatives to improve productivity and quality of customer services.

· Prepare daily sales report and analyze client and sale information to support sales management team.

· Support Warehouse Associate for inventory management when necessary.

· Maintain other office administrative duties.

· Other duties as assigned.

Qualifications:

· Post-secondary Diploma or Degree

· 1-2 year’s experience in an administrative or receptionist role

· Excellent written and verbal communication skills both in English and Chinese

· Organized, detail-oriented, effective time management, punctual and reliable

· Ability to work efficiently in a fast-paced working environment as a part of a team as well as independently.

· Advanced level skills in Microsoft office software such as Word and Excel

· Self-motivated with high energy/high sense of urgency

· Friendly, with the ability to work in a professional manner and in a professional environment

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